Terms of service

Here is a comprehensive Terms of Service (T&Cs) agreement drafted specifically for PurePull. It is tailored to address the unique nature of selling harvested, second-hand electronic components while remaining fully compliant with UK e-commerce laws, the Consumer Rights Act 2015, and protecting your business from liability regarding DIY installations.

PurePull Terms of Service

Welcome to PurePull. These Terms of Service ("Terms") govern your use of our website and the purchase of goods from us. By placing an order, you agree to be bound by these Terms.

1. Information About Us

This website is operated by PurePull ("we", "us", or "our").

  • Company Registration Number: 17165307

  • Registered Address: 34 Valley Drive, Ellesmere Port, United Kingdom, CH66 3PY

  • Contact Email: contact@purepull.co.uk

2. Our Products & Grading

PurePull specializes in the harvesting, testing, and supply of genuine OEM (Original Equipment Manufacturer) electronic components pulled from donor devices.

  • Item Condition: Unless explicitly stated otherwise, all products sold are second-hand, used components.

  • Descriptions: We make every effort to accurately describe and grade our items. However, minor cosmetic wear consistent with harvested parts should be expected and does not constitute a defect.

  • Compatibility: While we provide model numbers and EMC details, it is the buyer’s sole responsibility to ensure the exact compatibility of the component with their specific device prior to purchase.

3. Order Acceptance and the Contract

When you place an order on our website, you will receive an automated acknowledgement email. This email does not constitute acceptance of your order.

  • A legally binding contract is only formed when we dispatch the goods to you and send a Dispatch Confirmation email.

  • We reserve the right to cancel any order prior to dispatch due to stock discrepancies, pricing errors, or suspected fraud. In such cases, a full refund will be issued immediately.

4. Pricing and Payment

  • All prices are displayed in GBP (£) and are inclusive of VAT (where applicable) unless stated otherwise.

  • Delivery costs are calculated at checkout and added to the total order price.

  • We reserve the right to adjust pricing at any time prior to order acceptance.

5. Installation and Liability (Important)

Electronic components are highly sensitive to static discharge (ESD) and improper handling.

  • Professional Installation Recommended: We strongly advise that all components be installed by a qualified technician.

  • Limitation of Liability: PurePull shall not be held liable for any direct, indirect, or consequential damage caused to your device, lost data, or personal injury resulting from the incorrect installation, mishandling, or misuse of our components.

  • Voiding of Warranty: Any physical damage to the part caused during installation (e.g., torn flex cables, chipped silicon, heat damage) or the removal of PurePull security seals will immediately void any warranty or right to return.

6. Delivery, Risk, and Title

  • Delivery Times: Estimated delivery times are provided as a guide. We are not liable for delays caused by the courier network.

  • Risk of Loss: The risk of damage to or loss of the goods passes to you upon delivery.

  • Title: Ownership of the goods passes to you only once we have received full payment, including all delivery charges.

7. Returns and Refunds

Our return and refund procedures are dictated by your status as a buyer:

  • Consumers (B2C): Covered under the 14-day cooling-off period as per the Consumer Contracts Regulations.

  • Business/Trade (B2B): Sales are final unless the item is proven Faulty/Dead on Arrival. For full details, please review our comprehensive [Link to Return and Refund Policy].

8. Data Protection

We only use your personal information in accordance with our [Link to Privacy Policy]. By using our site, you consent to such processing and warrant that all data provided by you is accurate.

9. Intellectual Property

All content on this website, including images, text, and branding, is the property of PurePull. You may not extract or use any parts of the content without our express written consent. (Note: Any manufacturer names, such as Apple or Samsung, are used strictly for compatibility identification purposes under Nominative Fair Use and remain the trademark of their respective owners).

10. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of them shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute.